Reporting Security Vulnerabilities (CRA)

The security of our software is a key component of stable and automated manufacturing processes.
As a provider of a vendor-neutral manufacturing control system, SOFLEX offers a public contact point for reporting security vulnerabilities in accordance with the Cyber Resilience Act (CRA).

Report a Security Vulnerability:

If you identify a potential security vulnerability in a SOFLEX system, please report it directly to:  
E-Mail: security@soflex.de

 

Handling of Reports:

  • Every report is reviewed internally and prioritized
  • You will not receive an acknowledgment of receipt
  • If the report is valid, we will keep you informed of the progress
  • The goal is to resolve the issue quickly with minimal disruption to ongoing operations

 

What information is required?

To enable a quick assessment, we need as much specific information as possible:

  • Affected software / system component
  • Description of the vulnerability
  • Steps to reproduce the issue (if possible)
  • TPotential impact on operations

 

Sichere Produktion beginnt mit zuverlässiger Software.
SOFLEX unterstützt produzierende Unternehmen bei der herstellerunabhängigen Vernetzung und Steuerung automatisierter Fertigungsanlagen.

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